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Sharepoint

Good Document Titles Don't Just Help Humans — They Help Your RAG Pipeline Too

15 March 2026·2 mins

Solutions Knowledge-Management Rag Sharepoint Ai-Tools Documentation

A naming convention I built for a SharePoint knowledge base in 2009 turns out to be exactly what modern RAG pipelines need too.

Printers, IP Addresses, and 11 Floors of Chaos: A Case Study in Structure

15 January 2026·2 mins

Case Studies Sharepoint Knowledge-Management Structure Case-Study

A simple SharePoint list solved a constant stream of repetitive IT questions across 11 floors. The principle still applies today.