https://build.markjreynolds.com/tags/knowledge-management/Recent content in Knowledge-Management on Mark ReynoldsHugoen© 2026 Mark ReynoldsSun, 15 Mar 2026 00:00:00 +0000https://build.markjreynolds.com/posts/good-document-titles-dont-just-help-humans-they-help-your-rag-pipeline-too/Sun, 15 Mar 2026 00:00:00 +0000https://build.markjreynolds.com/posts/good-document-titles-dont-just-help-humans-they-help-your-rag-pipeline-too/A naming convention I built for a SharePoint knowledge base in 2009 turns out to be exactly what modern RAG pipelines need too.https://build.markjreynolds.com/posts/printers-ip-addresses-and-11-floors-of-chaos-a-case-study-in-structure/Thu, 15 Jan 2026 00:00:00 +0000https://build.markjreynolds.com/posts/printers-ip-addresses-and-11-floors-of-chaos-a-case-study-in-structure/A simple SharePoint list solved a constant stream of repetitive IT questions across 11 floors. The principle still applies today.